TERMS AND CONDITIONS

Ordering

We have minimum order quantities per product & design; our minimum orders depend on client needs. All orders must be paid for within 30 days of the invoice date. Late payments are subject to a 5% late fee for every 30 days past due.

For customization orders, cancellations and revisions cannot be accepted more than 7 days after your order has been received.

Payments

First time orders are paid in advance by credit card, unless other arrangements have been made. You can request credit terms after your first order has been paid.

Casa Amarosa accepts credit cards (Visa, Mastercard and American Express), accepts checks and ACH payments.

Casa Amarosa offers Net 30 terms, contingent on credit approval

Casa Amarosa reserves the right to terminate credit for nonpayment of accounts, and also claims the right to cancel open orders on past due accounts. Past due accounts will be subject to service charges at 5% per month on any balance overdue beyond 30 days. Customers agree to pay any and all collection expenses. A fee of $25.00 will be charged for all returned checks, and subsequent payment will be made by certified check.

Delivery & shipping

We reserve the right to use our discretion as to the carrier to be used on any shipment. Clients are responsible for all applicable shipping and insurance charges, as itemized on your invoice from Casa Amarosa.

The property of the goods passes to the purchaser only after the price of goods has been paid in full. The risk of the goods passes to the purchaser on dispatch. The price is ex our premises, and includes all amounts charged to this point

Pricing

Our wholesale prices are given in US Dollars and are intended for the wholesale trade only. We make every effort to maintain the accuracy of our pricelist, and will confirm the details of your order before proceeding with production.

Returns & Damages

Custom merchandise may not be returned or exchanged. We only accept returns in the case of defective merchandise. Claims for damages must be made within 7 days of receipt of goods. For any goods returned as ‘unsuitable’ there is a re-stocking charge of 15% plus freight chargeable to customer.  +/- 5% Tolerance rate per order will be applied

Privacy Statement

Casa Amarosa does not sell, rent, share or otherwise disclose our clients' personal or company information. However, pertinent information may be disclosed, under the guidance of law, to verify sales tax exempt status for wholesale customers and to prevent credit card fraud.